Refund & Cancellation Policy
At Destinix Travel Management, we understand that travel plans can sometimes change. Our refund and cancellation policies are designed to be fair and transparent, ensuring a smooth experience for all our valued clients.
Cancellation Policy
Cancellation by Customer:
~ Cancellations must be made in writing via email or through our customer support.
~ Cancellation charges will apply depending on the time of cancellation before the scheduled travel date:
Time Before Departure/Cancellation Charges (%)
~ More than 30 days 10% of the total package cost (processing fee)
~ 15 to 30 days 25% of the total package cost
~ 7 to 14 days 50% of the total package cost
~ Less than 7 days 75% of the total package cost
~ No-show 100% of the total package cost (no refund)
~ Some specific services like flight tickets, visa fees, or hotel bookings may be non-refundable as per third-party policies.
Refund Policy
~ Refunds will be processed to the original mode of payment/bank/card/UPI within 7 business days after approval of the cancellation.
~ Refunds will be subject to deduction of applicable cancellation charges and any non-refundable third-party fees.
~ Partial refunds will be calculated based on the unused services if the tour is interrupted or cut short due to unforeseen circumstances.
~ No refunds will be issued for unused portions of the package due to voluntary termination or early return.
How to Request a Cancellation or Refund
~ Contact our team at: business@destinixtravels.com or call +91 89054 32901.
~ Provide your booking reference and details.Our team will guide you through the cancellation process and confirm the refund amount.
Important Notes
~ Travel insurance is strongly recommended to cover unforeseen cancellations or medical emergencies.
~ Changes to bookings (dates, destinations) may be subject to additional charges and availability.
~ Please review the specific terms for your chosen package or service at the time of booking.